Longest wait time ever. Employees r not just doing their job. All windows were open but they barely call no. Once in an hour..
Went in on Oct 23rd to request a new card when they opened at 9am, waited an hour ordered new card. Received paperwork stating if I didn't receive new card within two weeks to follow up in person, online, or via phone. Called November 21st at 3:50pm while on my way home from work. To see about my card. The lady rudely tells me that she'll mark it as not received then promptly hangs up the phone before telling me if she was ordering me another card or I'd have to come in person. 3:58 p.m. Call back automated system apologizes for not being able to connect me trying again, 3:59 p.m. someone answers the phone probably hangs up the phone. 4:00pm Call back rings then get message that the offices are closed for the day. Call back during regular business hours. Rude, uninformed, worst customer service experience ever.
Service isn't good and the people here a very disrespectful. A man came out asking if anyone was here for a deniel and I went to ask him what kind of deniel and he said he wasn't going to answer that because he would then have to answer questions for everyone else. I have been sitting here for hour's. This is crazy. They should have more than 1 window open.
The wait time is absolutely ridiculous. It's best to call and make an appt otherwise you miss well plan on being there ALL day. And alot of the employees are extremely rude. They act as if their paying you out of their own pocket. They fail to realize that 1 day their going to be on Social Security or a have family members that need to be placed on social security and hopefully they will get treated with the same disrespect. But Ms. Jones is the bomb! She took good care of what I had went in there for and she's extremely nice.
They need to learn how to work quicker, I took my granny to get application for Medicare. I have been sitting there for 4 hours. I can't believe how slow they are .
Social Security Office is a US Local Government Office based in Whitehall, Ohio. Social Security Office is located at 220 S Hamilton Rd, Whitehall, OH 43213, USA.
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